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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Howard

February 6, 2026

5  out of  5
rating by Tim Howard
"I have been with the Keith Webb State Farm Agency for well over 25 years and during that time working with Tracie we have received nothing but 5 star service. Tracie goes over and beyond to make sure our insurance needs are met and taken care of and she follows up to make sure nothing is left uncovered."
We responded:
"Tim, Thank you for your continued service with State Farm. We appreciate your business-Tracie"
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Sharon Weems

February 5, 2026

5  out of  5
rating by Sharon Weems
"Ms Barbara Allison is the best. She follows through with what she tells you"
We responded:
"Dear Sharon, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Ms. Barbara Allison provided you with such excellent service and followed through on everything she promised. Your kind words mean a lot to us and to Barbara personally. We truly appreciate your support! Best regards, Keith Webb"
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Hollie Perry

February 2, 2026

5  out of  5
rating by Hollie Perry
"After switching to State Farm, we saved quite a bit. Any question I may have has always been answered quickly and sufficiently."
We responded:
"Wow, thank you for the 5-star review, Hollie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Amber Guzman

January 28, 2026

5  out of  5
rating by Amber Guzman
"Will helped me out this morning in a timely manner. I couldn't ask for a better and affordable insurance. If you don't have insurance with State Farm your missing out."
We responded:
"Hi Amber, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Will was able to assist you promptly and provide you with the affordable insurance coverage you needed. Your kind words mean a lot to us, and we're grateful to have you as part of the State Farm family. If you ever need anything else, don’t hesitate to reach out! Best regards, Keith"
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Lisa Wright

January 27, 2026

5  out of  5
rating by Lisa Wright
"Very friendly and efficient."
We responded:
"Thank you so much for your kind words, Lisa! We're delighted to hear you found our service friendly and efficient. We look forward to assisting you again soon!"
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Chris Smith

January 14, 2026

5  out of  5
rating by Chris Smith
"Will always does a fantastic and above/beyond job!! Can’t say enough good things about the fine service I receive"
We responded:
"Thank you so much, Chris! We truly appreciate your kind words and are thrilled to hear that Will consistently goes above and beyond to provide you with excellent service. Your support means a lot to us!"
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Jennifer knight

January 14, 2026

5  out of  5
rating by Jennifer knight
"Always awesome."
We responded:
"Thank you so much, Jennifer! We're thrilled to hear that you always have an awesome experience with us. Looking forward to serving you again soon!"
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Rachel Miller

January 12, 2026

5  out of  5
rating by Rachel Miller
"I have my insurance with you for a very long time. Tracey is always taking care of me and my needs. She is the BEST!!! Thank you, Tracey, for always taking care of me and my needs. If you are looking for great insurance and a great staff to take care of you, this is the place!!!!"
We responded:
"Hi Rachel, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Tracey has consistently provided you with exceptional care and support over the years. She truly is the best, and we’re lucky to have her on our team. Your kind words mean a lot to us, and we’re grateful to have you as a valued client. If you ever need anything, don’t hesitate to reach out. Thanks again for trusting us with your insurance needs! Best regards, Keith"
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April Perry

January 8, 2026

5  out of  5
rating by April Perry
"They're so helpful! Will is fantastic! Made me feel welcome and was so helpful with my insurance needs! And barbara was so kind! Thanks you guys!"
We responded:
"Thanks so much April! "
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Jeff Mathe

January 7, 2026

5  out of  5
rating by Jeff Mathe
"They are fantastic with all of our needs from house, to automobiles, to umbrella polices."
We responded:
"Thank you so much, Jeff! We’re thrilled to hear that you’re satisfied with how we’ve handled everything from your home and automobile to your umbrella policies. It’s our pleasure to take care of all your insurance needs! If there’s ever anything else we can assist with, please don’t hesitate to reach out."
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Jeremy McClendon

December 23, 2025

5  out of  5
rating by Jeremy McClendon
"Very pleasant to speak to and listened to my concerns and the price was reasonable. Very happy! Tracie is awesome!"
We responded:
"Thank you so much for your kind words, Jeremy! We're thrilled to hear that Tracie provided excellent service and addressed your concerns. We appreciate your feedback and are glad you found our pricing reasonable. Looking forward to assisting you again!"
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Carolyn Miller

December 19, 2025

5  out of  5
rating by Carolyn Miller
"I work for a Lender and Tracie was very quick in delivering what we needed on a purchase loan."
We responded:
"Thank you so much for your kind words, Carolyn! We're thrilled to hear that Tracie was able to provide quick and efficient service for you. We appreciate your support and look forward to working with you again!"
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Norma Johnson

November 6, 2025

5  out of  5
rating by Norma Johnson
"Tracie Lancaster is simply the best!! She is incredibly knowledgeable and always responsive with emails or phone calls."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tracie Lancaster provided you with exceptional service. Her knowledge and responsiveness truly set her apart, and we’re glad it made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future!"
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Jeff Stuart

November 3, 2025

5  out of  5
rating by Jeff Stuart
"Great staff at this office. I switched to State Farm about a year ago and have saved over a $1000 each year. And that includes adding my Life Insurance which I didn't have before."
We responded:
"Hi Jeff, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Will and our team. Your support means a lot to us, and we look forward to serving you again soon! Best regards, Keith"
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tylerthrasher1ify

November 2, 2025

5  out of  5
rating by tylerthrasher1ify
"Will is absolutely amazing he will go above and beyond to get you lower rates. Anytime I have a question he is always a phone call away!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Will consistently goes above and beyond to secure lower rates for you and is always available to answer your questions. Your kind words mean a lot to us and to Will personally. We'll be sure to share your feedback with him! If you ever need assistance again, don’t hesitate to reach out."
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Joy Stubblefield

October 31, 2025

5  out of  5
rating by Joy Stubblefield
"I just became a State Farm customer. All my questions were answered and I felt like I was talking to a friend. I'm looking forward to a great relationship."
We responded:
"Hi Joy, Thank you so much for your kind words and the 5-star review! We're thrilled to have you as a new State Farm customer and to hear that you felt comfortable and supported throughout the process. Building a great relationship with you is our top priority, and we're here whenever you need us. Looking forward to serving you for years to come! Best regards, Keith"
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Tammy Dobbins

October 31, 2025

5  out of  5
rating by Tammy Dobbins
"I have had multi line coverage with this Agent for 10+ years. Great experience!"
We responded:
"Thank you so much, Tammy! We truly appreciate your loyalty and are thrilled to hear that you've had a great experience with us for over 10 years. It’s been our pleasure to serve you and your multi-line coverage needs. Looking forward to many more years together!"
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Donna Stanfield

October 21, 2025

5  out of  5
rating by Donna Stanfield
"Barbara Allison at Keith Webb -State Farm was very professional and saved us several thousand dollars for Auto, Homeowners & RV insurance premiums. Thank you Barbara!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Barbara Allison was able to provide you with such professional service and help you save significantly on your Auto, Homeowners, and RV insurance premiums. We truly appreciate your kind words and your trust in Keith Webb - State Farm. If you ever need anything else, Barbara and our team are here to help!"
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Amber Piper

September 22, 2025

5  out of  5
rating by Amber Piper
"Great job! Very through and took his time time to explain over a hr on the phone to make sure I understood everything!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Will took the time to thoroughly explain everything and ensure you felt confident. Your satisfaction means a lot to us!"
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Brandi Suttles

September 16, 2025

5  out of  5
rating by Brandi Suttles
"Barbra Allison with Keith Webb State Farm has been amazing to handle all of my questions. She got my auto rates down and so far I am happy!!!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Barbara was able to assist you so effectively and help lower your auto rates. Your satisfaction is our top priority, and we're happy you're pleased with the service!"
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Tara Campbell

September 15, 2025

5  out of  5
rating by Tara Campbell
"I love my State Farm agents at Keith Webb in Albertville. Today I called to add a new policy and Will was very helpful got the coverage I needed in no time. Big thank you to Will and State fFarm"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Will was able to assist you quickly and find the perfect coverage for your needs. Your kind words mean a lot to all of us at Keith Webb State Farm in Albertville. We truly appreciate your trust and look forward to serving you again!"
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Jerremy Ferguson

September 15, 2025

5  out of  5
rating by Jerremy Ferguson
"Awesome service from Traci and Keith! Always friendly and super fast for assistance!"
We responded:
"Thank you so much for your kind words! Traci and I truly appreciate your support and are thrilled to hear you had such a positive experience. We're always here to help and look forward to assisting you again soon!"
Profile photo of Carol King

Carol King

September 12, 2025

5  out of  5
rating by Carol King
"Ask for Angela- she is absolutely the best agent I have ever had!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Angela provided you with exceptional service. We'll be sure to share your kind words with her. If you ever need anything else, we're here to help!"
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Robbie Mashburn

September 11, 2025

4  out of  5
rating by Robbie Mashburn
"She was very helpful with any questions that we had. Went over all paper work with us. Made sure that we understood everything. We sent our son to see her. It was a all around great experience. Go check them out."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we could assist you and your son, and that the entire experience was a positive one. We truly appreciate your recommendation and look forward to continuing to provide excellent service. If you ever have any more questions, don't hesitate to reach out!"
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Mashell Chagolla

September 9, 2025

5  out of  5
rating by Mashell Chagolla
"Angela Stone is a great agent to work with. She always answers all the questions I have. I am very satisfied."
We responded:
"Thanks Mashell! Looking forward to your future!! "